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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mac Lion

October 7, 2024

1  out of  5
rating by Mac Lion
"Stay away from this greedy office, they changed my rate 3 times in less than one year, it went almost $30 a month higher,and when you ask why? Their answer was:car parts went up. How about peoples income? How about people salary? Did they go up?. I’m definitely working on getting out of their. Update: they called me to set an appointment with the manager, I was like sure why not. Went there and manager asked me how can I help you? Which means she didn’t know why I’m here although they’re the one who called me. Sat there for a few minutes and manager said same thing they told me which is “repair cost went up”. In less than one year, repairing cost went up 3 times."
We responded:
"We’re sorry to hear about your concerns and would like to address them directly. Please contact our office at (219) 845-1571 at your earliest convenience so we can discuss your situation and work towards a resolution. Your satisfaction is important to us, and we want to ensure you have a positive experience with our office. -Kyle"
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Brian Klut

September 23, 2024

5  out of  5
rating by Brian Klut
"Mary Spina did a really nice job giving me a quote to add an additional vehicle to my policy and I truly appreciate her efforts she even found a few areas that I could get reductions on my current policy, I will recommend her to Future friends and family 😊"
We responded:
"Brian, thank you for the fantastic review! I am thrilled to hear that Mary provided you with a positive experience extending and updating your coverage with us. If there is anything else our team can help you with, please let us know. We are happy to help! - Kyle "
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Meg

July 30, 2024

5  out of  5
rating by Meg
"Needed help with rental car insurance for an upcoming vacation and Mary answered ALL of my questions beyond the help I needed. She even went as far as to suggest an even better option and made the process as smooth as possible. Can’t thank her enough for all of her help today. She’s the absolute best of the best!!!!!!"
We responded:
"Meg, thank you so much for the awesome review! I am thrilled to hear that Mary was such a help in assisting you with your coverage needs. Please don't hesitate to reach out if there is anything else our team may assist you with. We are happy to help! - Kyle "
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April Brooks

June 21, 2024

5  out of  5
rating by April Brooks
"Mary is the most amazing person and hands down great insurance company very reasonable prices"
We responded:
"Thank you so much for your fantastic review, April! I'm thrilled to hear that Mary has made such a positive impact. It's wonderful to know you had a great experience with us. -Kyle"
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Anthony Harris

June 19, 2024

5  out of  5
rating by Anthony Harris
"Mary Spina was very helpful I appreciate her help 👍🏾"
We responded:
"Thank you Anthony for taking the time to write a review! It means a lot that our customers are taken care of and Mary is always so helpful. - Kyle"
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Sandra Rodriguez Henley

May 30, 2024

5  out of  5
rating by Sandra Rodriguez Henley
"Carolina at State Farm is very helpful and friendly...I felt like I was talking to my BFF!! She really helped my family out of a jam! We appreciate her so much. And we recommend State Farm to all! They were there for us, like a good neighbor!!! Thank you, Carolina!!! 5 🌟 🌟 🌟🌟🌟 for sure!!"
We responded:
" Sandra, thank you so much for the fantastic review! I'm thrilled to hear you had such a positive experience working with Carolina. She works hard to provide our Good Neighbors with a personalized experience getting coverage. If there is anything else our team can help you with, please let us know. We are happy to help! - Kyle "
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Gwendolyn Hall

May 22, 2024

5  out of  5
rating by Gwendolyn Hall
"Over 20 years of prompt, courteous service"
We responded:
"Thank you for the positive feedback, Gwendolyn! I'm happy to hear that you have received prompt and courteous service from our team for over two decades! If there is anything else we can help you with, please do not hesitate to reach out. We are here for you! - Kyle "
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Babs B

May 14, 2024

5  out of  5
rating by Babs B
"What I love about Kyle Dempsey State farm is their commitment to customer service. Whenever I need assistance, my agent Mary, is just a phone call away. I highly recommend State farm to anyone looking for reliable trustworthy and top notch auto insurance."
We responded:
"Thank you for the wonderful review! I'm glad to hear Mary and our team have provided you with stellar customer service. We appreciate you recommending us to others and invite you to stop by or call us if there is anything else we can assist you with. - Kyle "
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Leroy Beck

May 10, 2024

5  out of  5
rating by Leroy Beck
"They are a great family, as soon as I walked in I felt welcome. That you Donna Demkovich for the great service which was friendly and fast. Great people."
We responded:
"Thanks for the positive feedback, Leroy! I'm glad to hear you have had a wonderful experience working with Donna. She is a true asset to our team and works hard to provide our Good Neighbors with the coverage that fits them. If there is anything else she or I can help you with, please don't hesitate to reach out. We are happy to help! - Kyle "
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Leonel López

May 1, 2024

5  out of  5
rating by Leonel López
"recommended, a very professional team. I have been with the same agent for more than 10 years and she always does her job very professionally in any situation with coverage. Her name is Alejandra Wille she is bilingual"
We responded:
"Thanks for the positive review, Leonel! I'm thrilled to hear you have had a positive experience working with Alejandra for over 10 years! It is a pleasure to care for Good Neighbors like yourself, and we invite you to stop by or call if there is anything else our team can assist you with. - Kyle "
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Zehra Eqbal

April 29, 2024

5  out of  5
rating by Zehra Eqbal
"Quickly got through to office & had my insurance card sent for printing. Thanks for the prompt service."
We responded:
"Thanks for the positive review, Zehra! We are so happy to hear you had a positive experience working with our team. Please let us know if there is anything else we can help you with! - Kyle "
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Breana Faubion

April 19, 2024

5  out of  5
rating by Breana Faubion
"I have insurance through Statefarm but with gainsco and when starting the policy i have been dealing with a lady named Mary. she has been absolutely amazing. She has helped me out so much and with having to deal with my numerous calls and concern she has always been very happy to help, very polite and has always fixed every problem right away or in a timely manner. I highly recommend this state farm and Mary as a agent. I have never been so happy with a car insurance place than i am here."
We responded:
"Breana, thank you so much for the wonderful review! I'm so glad to hear that our team, specifically Mary, has been helpful in managing all of your coverage needs. If there is anything else our team can assist you with, please let us know. We are happy to help! -Kyle "
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Private Owner

April 16, 2024

5  out of  5
rating by Private Owner
"I love Carolina she is amazing"
We responded:
"Thank you so much for the five-star review and great feedback! I'm glad to hear you have had a positive experience working with us, specifically Carolina. If there is anything else we can help you with, please let us know. - Kyle "
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Kiyas Kitchen

March 29, 2024

5  out of  5
rating by Kiyas Kitchen
"Love Donna my go to lady always pleased with her customer service but for the most part everyone I’ve ever spoke to was pleasant"
We responded:
" Thanks for the wonderful feedback, Kiyas! I'm so glad to hear Donna and the team have provided you with great customer service. If there's anything else we can help you with, please let us know. - Kyle "
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Mike Weichman

January 8, 2024

5  out of  5
rating by Mike Weichman
"I have been working with Kyle’s office for years. Carolina does a great job! I would recommend this State Farm office to anyone. Give them a try!"
We responded:
"Mike, Thanks for the awesome review and for your continued patronage. I am so glad that Carolina has done a great job while working with you. If there is anything else we can help you with, please don't hesitate to reach out. We are happy to help! - Kyle"
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rebeca rodriguez

January 2, 2024

5  out of  5
rating by rebeca rodriguez
"I highly recommend doing business at Kyle Dempsey’s office. I am beyond impressed with their customer service. Carolina, is such an amazingly friendly and knowledgeable customer service representative. She always goes the extra mile to deliver the best experience."
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A Herr

August 21, 2023

5  out of  5
rating by A Herr
"Love my State Farm agents. Carolina is always there to help with all my insurance needs."
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Sarah Mack

July 24, 2023

5  out of  5
rating by Sarah Mack
"Thank you Carolina for enthusiastically and promptly responding to my request!"
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Nancy Koonce

February 13, 2023

5  out of  5
rating by Nancy Koonce
"Great customer service with the agent.Donna is great very friendly and helpful.Glad I'm back with State farm."
We responded:
"Nancy, thank you for the positive feedback. Were happy to have you back!"
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Roz Cunningham

February 9, 2023

5  out of  5
rating by Roz Cunningham
"Kyle Dempsey’s office is always so professional. Caroline is my absolute favorite. She’s a gem and knows great customer service. Explains everything, breakdown policy and follows through on her promises!"
We responded:
"Thank you for the positive feedback!"
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Javier Alonso

January 31, 2023

5  out of  5
rating by Javier Alonso
"They have some awesome and helpful people working there. Every time I call they are kind and efficient. Shout out to Carolina and Donna. Woohoo!!!! ~Laura"
We responded:
"Javier, thank you for the wonderful review!"
Profile photo of Alex Szorc

Alex Szorc

November 24, 2022

5  out of  5
rating by Alex Szorc
"The staff is really helpful the office is great easy going will go above and beyond to make sure your needs are met and if you need with anything they will do everything they can."
We responded:
"Thank you for taking the time to share your experience with our agency and for your kind words about our team, Alex! We strive to go the extra mile to provide you with the customer care that you deserve. We are honored to have earned your trust and we look forward to assisting you with any of your insurance questions or needs!"
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Josh Rothchild

July 1, 2022

5  out of  5
rating by Josh Rothchild
"Excellent service and rates."
We responded:
"Josh, we appreciate your great feedback. Thank you very much!"
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Shelley Hermes

May 16, 2022

5  out of  5
rating by Shelley Hermes
"Julie Miller has been my Agent since 2018 & has been spectacular.m in every way !! Anything I need, she's always been such a help. We had a car fire that was very traumatic. Julie along with State Farm made it easy & all repairs were done to the home with no financial issues regarding the claim. I will always insure with Julie & State Farm !!!"
We responded:
"Shelley, we are always here to help in any way that we can, through both the good and bad times! We truly appreciate you trusting us with your insurance needs over the years and we look forward to being here for you for many more years to come! Thank you very much for taking the time to share this great feedback with our office!"
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Jay4743 Nonya

March 31, 2022

5  out of  5
rating by Jay4743 Nonya
"We have been insured with State Farm for years. We have multiple policies with State Farm. I did plenty of research before we purchased all our insurance policies. I would never go to another insurance company other than them Kyle Dempsey in Hammond Indiana is who we deal with for any concerns or questions. They are there for us any time we need them. We couldn't ask for better customer service from the staff there. They are kind and courteous always, never in a hurry or rush on the phone when I call in. I am extremely satisfied and happy with State Farm especially the low discounts with multiple policies, they always find us the best rates and keep us updated on specials, texts, and any other discounts that may apply to our insurance needs. If you are looking to insure vehicles, home owners or renters insurances or even life insurance, look no further than State Farm. Thanks for everything State Farm. Nicole Floyd and John Minnick."
We responded:
"Jay, thank you so much for taking the time to leave this great review for our office. We are always here to help and answer any questions you have! We truly appreciate you taking the time to share this great feedback with our office and we look forward to being here for you for many more years to come!"