State Farm® Insurance Agent Kyle Dempsey

"We spoke with Mary today minutes before they closed. Not only did she stay on the phone after closing hours, she stayed after she was supposed to be on her way home. She called us back 15 minutes after the original call, still working away to rectify an issue of our insurance being more than it should have been. She rectified the issue for us. Mary is so awesome to work with. Thank you for your help and staying after work to help."

"I give them 2 stars wont work with me give Me quotes these people don't care bout middle man"

"I had been searching for a Trustworthy Insurance company with great prices and I found it with Kyle Dempsey State Farm Agency. I am very happy and pleased with their service and their honest. Mary Spina is THE BEST at answering all your questions and giving you all the information you need to get you set up with Insurance. All in all I give them 5 star rating because they deserve every single one of them."

"I’ve worked with Mary at Kyle Dempsey’s State Farm office in Hammond for years for my auto insurance, and she’s always been great. When I needed life insurance, she made the process easy and stress-free. She’s professional, friendly, and truly cares about her clients. Highly recommend!"

"I have been doing business with Mary for over three years and she is wonderful to deal with. She has improved our insurance, lowered our costs, and is constantly offering to help. No reason to look anywhere else!"

"I recently worked with Mary, to review my Home and Auto insurance policies. She went above and beyond to help me find the best coverage options while significantly reducing my premiums. Mary took the time to thoroughly explain each part of the policies, making sure I understood all my choices and felt confident in my decisions. Her knowledge and dedication made the process easy and I'm thrilled with the saving. I highly recommend Mary for anyone looking to review their insurance needs. Thank you, Mary for everything."

"This insurance office is amazing. I’m leaving State Farm because they misrated a vehicle of mine. I bought an 09 Civic Si and it cost 3x as much to insure as my 2012 Civic EX-L or my 2017 Ford CMax. 3x as much! I get that it’s normally driven by a bunch of kids who wreck them but I’m not paying more a month for one car I’ll barely ever drive as it’s a spare car than what I pay for all 3 cars on my insurance. I’m married 42 and have a child with 1 accident I didn’t cause in the past 10+ years. Also that’s with saving around 25-30% because of drive safe and save. So I wouldn’t have even been able to drive the car like an idiot without loosing my discount because they track me. I can’t even go more than 5mph over the limit. Not this agency’s fault! They were as shocked as I was. Maybe they could have called the underwriter and said hey this is crazy or maybe they couldn’t but they didn’t so I did it for them. At Progressive the 09 Civic Si cost $3 more to insure than an 09 Civic EX-L which costs less than a 12 Civic EX-L. It costs less than our 17 Ford CMax and all 3 cars cost together cost less to insure than what State Farm wanted for just the one car. We went with Allstate which was a little bit more on the cars than Progressive because they recommended against the driver tracking (it’s awful to be honest but it saves you a lot on fuel and car insurance). Allstate had the best home rates for us so ultimately it wasn’t much more than Progressive. I’d recommend State Farm especially this specific State Farm… but they stopped doing classic car insurance and instead underwrites you through Haggerty at 3x the rate they used to charge (it’s still kind of cheap though) Then they don’t give discounts when you buy more cars than you have drivers just the multi car discount you already have if you are married. Many companies it costs very little to add extra cars above and beyond the amount of insured drivers in the home. Because you can’t drive more miles just because you have a spare car. That issue and the fact they overcharged us for the car is why we left. They still get 5 stars especially this location. Because they are still going to have the best rates for certain scenarios like people who only have one car per driver and don’t have an old sports car that commonly gets wrecked by younger drivers or people who don’t own classic cars (we had an 87 truck we didn’t drive and it went up in price because they started using Haggerty for classic). Anyways great company it just doesn’t fit us anymore."

"Stay away from this greedy office, they changed my rate 3 times in less than one year, it went almost $30 a month higher,and when you ask why? Their answer was:car parts went up. How about peoples income? How about people salary? Did they go up?. I’m definitely working on getting out of their. Update: they called me to set an appointment with the manager, I was like sure why not. Went there and manager asked me how can I help you? Which means she didn’t know why I’m here although they’re the one who called me. Sat there for a few minutes and manager said same thing they told me which is “repair cost went up”. In less than one year, repairing cost went up 3 times."

"Mary Spina did a really nice job giving me a quote to add an additional vehicle to my policy and I truly appreciate her efforts she even found a few areas that I could get reductions on my current policy, I will recommend her to Future friends and family 😊"

"Needed help with rental car insurance for an upcoming vacation and Mary answered ALL of my questions beyond the help I needed. She even went as far as to suggest an even better option and made the process as smooth as possible. Can’t thank her enough for all of her help today. She’s the absolute best of the best!!!!!!"

"Mary is the most amazing person and hands down great insurance company very reasonable prices"

"Mary Spina was very helpful I appreciate her help 👍🏾"

"Carolina at State Farm is very helpful and friendly...I felt like I was talking to my BFF!! She really helped my family out of a jam! We appreciate her so much. And we recommend State Farm to all! They were there for us, like a good neighbor!!! Thank you, Carolina!!! 5 🌟 🌟 🌟🌟🌟 for sure!!"

"Over 20 years of prompt, courteous service"

"What I love about Kyle Dempsey State farm is their commitment to customer service. Whenever I need assistance, my agent Mary, is just a phone call away. I highly recommend State farm to anyone looking for reliable trustworthy and top notch auto insurance."

"They are a great family, as soon as I walked in I felt welcome. That you Donna Demkovich for the great service which was friendly and fast. Great people."

"recommended, a very professional team. I have been with the same agent for more than 10 years and she always does her job very professionally in any situation with coverage. Her name is Alejandra Wille she is bilingual"

"Quickly got through to office & had my insurance card sent for printing. Thanks for the prompt service."

"I have insurance through Statefarm but with gainsco and when starting the policy i have been dealing with a lady named Mary. she has been absolutely amazing. She has helped me out so much and with having to deal with my numerous calls and concern she has always been very happy to help, very polite and has always fixed every problem right away or in a timely manner. I highly recommend this state farm and Mary as a agent. I have never been so happy with a car insurance place than i am here."

"I love Carolina she is amazing"

"Love Donna my go to lady always pleased with her customer service but for the most part everyone I’ve ever spoke to was pleasant"

"I have been working with Kyle’s office for years. Carolina does a great job! I would recommend this State Farm office to anyone. Give them a try!"

"I highly recommend doing business at Kyle Dempsey’s office. I am beyond impressed with their customer service. Carolina, is such an amazingly friendly and knowledgeable customer service representative. She always goes the extra mile to deliver the best experience."

"Love my State Farm agents. Carolina is always there to help with all my insurance needs."

"Thank you Carolina for enthusiastically and promptly responding to my request!"